Privacy Policy
Last Updated: January 29, 2026
Skool Motion Inc. ("SkoolMotion," "we," "us," or "our") is committed to protecting the privacy of our users, especially the children we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information You Provide
When you register for an account or use our Service, we may collect:
- Parent/Guardian Information: Name, email address, phone number, home address, billing address, and payment information
- Child Information: Name, school name, school address, grade level, and any special needs or accommodations relevant to transportation
- Emergency Contacts: Names and phone numbers of authorized emergency contacts
- Authorized Pickup Persons: Names and photos of individuals authorized to receive your child
1.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Location Data: Real-time GPS location of vehicles during active rides to provide tracking features
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: App features accessed, time and date of use, and interaction patterns
- Log Data: IP address, browser type, pages visited, and crash reports
2. How We Use Your Information
We use the information we collect to:
- Provide safe and reliable school transportation services
- Enable real-time ride tracking and notifications
- Communicate with you about rides, schedule changes, and service updates
- Process payments and manage your subscription
- Verify the identity of authorized pickup persons
- Respond to your inquiries and provide customer support
- Improve our Service and develop new features
- Ensure the safety and security of children in our care
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Drivers: We share necessary information (child name, pickup/dropoff locations, special instructions, authorized pickup persons) with assigned drivers to perform transportation services
- Schools: With your consent, we may share arrival/departure information with your child's school
- Service Providers: Third-party vendors who assist with payment processing, SMS notifications, mapping services, and cloud hosting
- Legal Requirements: When required by law, court order, or governmental authority, or to protect the safety of a child or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for marketing purposes.
4. Children's Privacy
We take children's privacy seriously. Our Service is designed for parents/guardians to arrange transportation for their children, not for direct use by children under 13.
- We only collect child information that is necessary to provide safe transportation
- Child information is only shared with drivers assigned to transport them and authorized pickup persons
- Parents/guardians can review, update, or request deletion of their child's information at any time
- We comply with the Children's Online Privacy Protection Act (COPPA) and applicable state laws
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and monitoring
- Employee training on data protection
- Background checks on all drivers and staff with access to personal information
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as:
- Transaction records for tax and accounting purposes
- Ride history for safety and dispute resolution
- Communications for legal compliance
You may request deletion of your account and associated data at any time, subject to legal retention requirements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of certain data processing activities
- Portability: Receive your data in a portable format
To exercise these rights, please contact us at privacy@skoolmotion.com.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (we do not sell personal information).
8. Location Data
Our Service uses location data to provide real-time tracking of vehicles during rides. This location data:
- Is only collected from driver devices during active service hours
- Is used solely to provide tracking features to parents and for safety purposes
- Is retained for a limited period for safety and operational purposes
- Can be disabled by drivers outside of active service hours
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services (such as payment processors). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We will also notify you via email or in-app notification for significant changes.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Skool Motion Inc.
Email: privacy@skoolmotion.com
Phone: (617) 991-9152
Address: 675 VFW Parkway, Suite 103
Chestnut Hill, MA 02467